Why you should choose Orange internet plan for your new flat in France
Have you just moved to France for a semester of study or an expatriation? After the administrative formalities, it's time to find an operator for your Internet access. There are several providers in France, but Orange is the most popular. But why? That's what we'll explain in this article.
You can subscribe in-store with multi-lingual advisors
Orange is France's historic telephone operator, which is why it has the largest network of stores in the country. So you'll have no trouble finding an Orange store, recognizable by its orange logo, just as you would abroad. In major cities (like Paris, Lyon or Marseille), you'll have no trouble finding stores where the advisors speak English or another language.
So you can ask all your questions live, compare offers and get your equipment right away. Just remember to bring your ID and proof of address (rental lease or electricity bill, for example).
Once you have subscribed, you can contact Orange support via online chat or by phone 6 days a week. Many of customer service advisors speak English and will be able to help you with any problems you may encounter.
You can also subscribe by phone an Internet plan with english-speaking advisors of Selectra. Selectra is a French telephony comparator that helps you with your subscription. Our service is 100% free and we work with many operators :
Orange is the most popular operator with customers
According to a study conducted by an independent body (ARCEP), Orange is the operator with the best customer satisfaction rate. Orange scored an average of 7.8/10, tied with Free, followed by Bouygues Telecom and SFR. Customers particularly appreciate the ease of installation, the quality of the network and the reliability of the equipment.
Orange offers affordable prices and simple packages
The main advantage of signing up with Orange is that you pay no fees to open your contract. With all other operators, you'll pay around €50. Whether you choose fiber or ADSL, you pay nothing for the subscription, unless you wish to obtain the TV decoder (€40 activation fee).
In return, you commit to Orange for one year. However, moving abroad is a valid reason for cancelling without charge! As for the price of the offer, count on €31.99/month for the cheapest fiber offer, and €29.99/month for the cheapest ADSL offer. These prices include first-year discounts of €13/month for fiber and €9/month for ADSL.
To sum up, the cheapest Orange Internet deal (named Livebox Fibre or Livebox ADSL) includes:
- Unlimited Internet
- Free installation
- Customer service by Internet, telephone or in-store
- Internet speeds of up to 500 Mb/s on fiber and 50 Mb/s on ADSL
- A fixed-line telephone service for unlimited calls to landlines in 110 countries
- 140 free TV channels (€40 fee for TV decoder)